Privacy Policy

Effective date: 1 January 2026

Data We Collect

MBEcoin collects the information needed to operate a regulated crypto exchange: full name, email address, government-issued ID, date of birth, and residential address during KYC.

We also collect technical data including IP address, device type, browser, and session activity logs. This data is used exclusively for security monitoring and fraud prevention.

How We Use Your Data

Your personal data is used to verify your identity, process transactions, comply with AML and KYC regulations, provide customer support, and send you account-related communications.

Cookies

mbecoin uses essential cookies to maintain your session and platform preferences. Analytics cookies (opted-in only) help us understand how users navigate the platform so we can improve it.

You can manage or disable non-essential cookies at any time through your browser settings or the cookie preference panel in your MBEcoin account settings.

Data Sharing

MBEcoin does not sell your personal data. We share data only with licensed KYC/AML verification providers, payment processors, and regulatory authorities when legally required.

Data Security

All personal data is encrypted at rest using AES-256 and in transit via TLS 1.3. Access to user data within MBEcoin is restricted to authorized personnel on a need-to-know basis.

We conduct security audits quarterly and engage independent third-party penetration testing firms annually. Identified vulnerabilities are patched within 72 hours of discovery.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by MBEcoin. To exercise any of these rights, contact us at [email protected] [email protected].

Third-Party Links

The MBEcoin platform may contain links to external sites. We are not responsible for the privacy practices of those sites. Review their policies independently before sharing any information.

Data Retention

Account and transaction records are retained for a minimum of 5 years after account closure, as required by financial regulatory frameworks in our operating jurisdictions.

Policy Updates

When this Privacy Policy changes materially, MBEcoin will email registered users at least 14 days before the update takes effect. The effective date at the top of this page reflects the current version.